Sony's Battery Recall Fiasco |
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"It (Dell Computer's recall of Sony-manufactured batteries) will be the largest safety recall in the history of the consumer electronics industry."1 - The United States Consumer Product Safety Commission,2 in August 2006. "Sony's brand is severely damaged. I think it's going to be a question whether they can be in the battery business at all."3 - Roger Kay, President, Endpoint Technologies Associates, Inc.,4 in September 2006. "The company (Sony) should have investigated the cause of the battery problem more quickly. The worries over the batteries spread as a result."5 - Ryoji Chubachi, President and Electronics CEO, Sony Corporation, in December 2006. Sony's Total Recall
Even before Sony's announcement, many leading notebook manufacturers like Apple and Dell had recalled a large number of the Sony-manufactured batteries used in their notebooks due to reports that some of these batteries had caught fire.
Sony's Battery Recall Fiasco - Next Page>> 1] Damon Darlin, "Dell Will Recall Batteries in
PC's," www.nytimes.com, August 15, 2006. |
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